Can Netflix Compete with Pay TV Operators?

In March 2011 Netflix announced that it acquired the distribution rights to the series House of Cards, outbidding HBO.  The series is based on a BBC mini-series and stars Kevin Spacey.  It is the type of show that would typically air on a pay TV network, like HBO or Showtime.  Some speculate that Netflix paid as much as $100 million for these rights.   This may be the start of a strategy for Netflix to distribute original content and compete directly with channels like HBO or Showtime or even with Pay TV Operators, as it is distributing both old content and new content.

In order for a strategy that includes the distribution of original content to help Netflix compete effectively, they will need to produce, or license, a significant amount of new “hit” programming, and that will probably take a lot of cash and luck.  Netflix has a significant amount of cash but licensing “hit” content isn’t the only part of its business – and they need some of that for deals with other libraries, such as Starz and Epix.  Additionally, there is no guarantee that any piece of content will be a hit so they would need a breadth of content to ensure some hits.  Netflix does have the advantage that they know exactly what DVDs people are renting and what content people are streaming so they can market a piece of content directly to users – but, marketing alone does not ensure a hit show.

Netflix licensed content from Starz in 2008 to stream 2,500+ movies over a period of 3 years for $30 million.  That deal expires in late 2011 and Netflix is not likely to get similar terms.  Future content deals are likely to cost much more, so some of Netflix’s cash needs to be allocated to that deal and others for already produced, popular, content.

Content owners may already be starting to rebel against Netflix’s potential strategy because they don’t want Netflix to be a direct competitor.  Current Showtime shows will only be available through the Showtime Anytime broadband service. Starz recently changed their policy such that original Starz programming will be available on Netflix 90 days after it premiers on the channel instead of 24 hours after it premiers.  These changes could affect how some users use Netflix if they want the content more quickly.  Users may end up going to other sources for this content.

If Netflix decides to go for an original content strategy, it’s possible that the company will have to raise its subscription prices, which it may have to do anyway as content deals from Starz and others gets more expensive.  It is unknown how much more consumers would be willing to pay to stream for content on Netflix.  One potential option is that Netflix goes to a tiered model with different content available at different levels but that could be more complicated than Netflix wants, though they do have a tiered strategy for DVDs.  Also, typically to date, much of the content on Netflix Watch Instantly has been “library” content, so studios have just been thrilled to have a new distributor for this content that they may not have sold anyway.  If Netflix becomes a direct competitor, content owners may decide to look elsewhere (perhaps to Amazon?) to license their content.

Is Facebook the next Netflix or Hulu?

Over the past year Facebook has been slowly entering the world of online video.  First, the site began offering live video streaming through two partners – Livestream and Ustream in August 2010.  This partnership enables companies or individuals to stream live content directly to viewers while still in Facebook.  Several popular events have been streamed this way including Facebook announcements and concerts.  MLB is streaming some its 2011 pre-season games through Facebook as a way to promote their MLB.tv online subscription.  Live streaming within Facebook keeps people within the website and getting the content that they want.

Facebook has also started allowing content owners to offer movies for rent in March 2011.  Warner Bros. was the first studio to start offering content through Facebook. Users can rent The Dark Knight directly from the movie’s fan page for 48 hours.  The cost is 30 Facebook Credits (or $3).  The selection was expanded to another 5 movies ranging in price from 30-40 Facebook Credits ($3-$4).  Before a user can rent, though, the user has to agree to allow a “watch app” to install itself into her Facebook account.  This grants Warner Bros. access to the user’s name, profile picture, gender, list of friends, any public information shared, and other information.  This is a great deal for the studio as they get direct information about the people watching their content.  It isn’t clear, though, if consumers will agree to this, as that is more information than they would normally have to give to a studio – or even a retailer – if they were going to the theater or renting on another site, such as Amazon or Movielink – or through their cable company (though admittedly the cable company, or even another website knows a lot about their consumers’ viewing habits).

Facebook hasn’t yet released any plans about becoming a video aggregator, but they seem to be putting their toe in the water to see if consumers will consume video on their site – and pay for it.  According to Nielsen NetRatings, the site had 130.8 million unique visitors in the United States in February 2011 who spent an average of 6 hours and 36 minutes on the site over the month.   One strategy to increase these numbers even more – especially the amount of time on the site – is to add video so that the visitors will stay to watch content.

Facebook has the capital to invest in a video strategy – if that want.  People are already discussing movies and television shows on the site and sharing recommendations.  Distributing large amounts to the video to the site, though, may not make sense.  Facebook would have to develop a method for user’s to discover content in a way like they do on Netflix or Hulu and they’d have to host the content.  Of course, they’d have to manage all of that as well and develop a content acquisition team to handle – and then develop all of those content relationships.  Yes, they already have many of the relationships and clearly the company has scaled up as they grew but content distribution is not the same as social media.

My expectation is that Facebook won’t compete with the existing content aggregators but rather will complement them.  There is a rumor that Netflix and Facebook are working together to develop a closer relationship.  It would likely allow people to share their comments about content on Facebook and then watch on Netflix Watch Instantly, if available and they are a subscriber, or direct the user to sign-up for Netflix.  Netflix and Facebook had a previous relationship where Netflix users could rate content and comment on it on Netflix then post that comment to Facebook.  That feature was removed last year, but will likely come back bigger and better – and help both companies.  It makes sense for Facebook to develop features like this for many video sites and focus on their social networking expertise.